Welcome to Goldady

How to Activate Your Account?

1. On your demo dashboard, click “Open account”.
2. The activation page opens and lists the four steps ahead of you. They let us verify your identity and keep your transactions secure. Click “Start Now” to begin.

Step-by-Step Process:

1. Step 1: Personal Details, Phone and Email
   Fill in your personal details, then confirm your mobile number and your email address. Each is verified with its own code, and you only need a code for a value you changed.
2. Step 2: National ID Verification
   Enter your National ID details manually or upload images of the front and back for automatic extraction. This ensures your identity is verified and your rights are protected in your contract with Goldady. Your invoices are issued with your National ID name and number.
3. Steps 3 & 4: Review and Accept
   Carefully review and accept Goldady’s contract, privacy policy, and terms and conditions.
4. Submit Your Application
   Once you’ve completed all the steps, click “Submit”.
5. Get Confirmation
   We’ll review your application and send you an email confirmation once it’s approved.

How to Top Up Your Account:

1. Access the Top-Up Section
   Press on the “Top Up” button on the dashboard in the Account Balance section.
2. Choose how you want to top up

   Via transfer — bank transfer or InstaPay

   • Step 1: We show you Goldady’s bank accounts. Send the amount to one of them by bank transfer or InstaPay.
   • Step 2: Select the bank you transferred from, your transfer method and the transfer date, then enter the exact amount.
   • Step 3: Upload a proof of transfer image to confirm the transaction.
   • Step 4: Press the “Submit” button.

   Via Taqseet apps — paused for now

   • Payments through consumer finance apps are not available at the moment in compliance with Financial Regulatory Authority circular that disallowed consumer finance firms to fund gold bar and jewellery purchases.

How to Buy Gold:

1. Click “Buy”
   Head to your dashboard and select the “Buy” option.
2. Enter the Amount
   Input the number of grams you’d like to buy. You’ll see a full price breakdown, including Gold Value, Service Fees, and VAT on Service Fees.
3. Preview and Confirm
   Click “Preview” to review your transaction, then confirm your purchase.
4. See It in Your Balance
   The gold you bought shows up in your investment gold balance, and the transaction lands in your Account Statement.

How to Sell Gold:

1. Click “Sell”
   Navigate to your dashboard and select the “Sell” option.
2. Enter the Amount
   Input the number of grams you want to sell. You’ll see a detailed price breakdown, just like with purchases.
3. Preview and Confirm
   Click “Preview” to review the transaction, then confirm your sale.
4. See It in Your Balances
   Your investment gold and cash balances update right after the sale, and the transaction lands in your Account Statement.

1. Transfer your cash balance to your bank account
   • Add the bank account we’ll send your money to. It has to match your name at the bank, and you only do this once — we review new accounts within 1 working day.
   • Check your available balance, then enter the amount you want to receive in your bank account. The transfer fee shows as you type.
   • Check the fee and the total taken from your balance, then submit your cash-out request.
   • No transfer fees when you cash out to an account at National Bank of Egypt, Banque Misr or CIB. Fees may apply for other banks.

1. Access the Gold-Out Option
   Click on the “Gold-Out” button under Account Balance on the Dashboard.
2. Select Your Gold Withdrawal Details
   View your available gold balance, select the number of bars you’d like to withdraw, and choose your preferred weight per bar (e.g. two 10-gram bars). Making charges for the bars are shown before you submit, and they come out of your cash balance.
3. Choose Your Delivery Method:
   • Home Delivery: Enter your address to have your gold safely delivered to your door. Delivery may take up to 5 working days.
   • Office Pickup: Opt to pick up your gold from the Goldady office.
4. Submit Your Request
   Click “Submit” to complete the process.

How to Buy Cast Bars:

1. Browse the Gold & Silver Bars Carousel
   Scroll the carousel on your dashboard to see the bars in stock — anything sold out is marked. Click “view” on the one you want.
2. Review Bar Details
   Check the weight, karat and full price breakdown, choose how many bars you want, then add them to your cart.
3. Check Out From Your Cart
   • Bars bought from your dashboard go through the same cart and checkout as the e-store, so you choose office pickup or home delivery there.
   • Bars are paid for from your Goldady wallet, so top it up first if your balance is short.
4. Confirm Your Order
   Double-check the details on the review page, then place your order.

1. My Transactions
   Your invoices and every investment gold transaction, in one place.
2. My Orders
   E-store bar orders and investment Gold-Out orders, each in its own list.
3. Pending & Other Transactions
   Top-up, cash-out and Gold-Out requests that are still with our team, so you can see what is waiting.
4. Account Statements
   Track detailed statements for your investment gold and cash balances. Transparency and accessibility are built right in, with monthly views and direct links to each transaction invoice.

Who Can Refer?

Referrals are available to all Goldady users with activated accounts.

Two-Tiered Rewards System

1. Tier 1
   When your friend registers using your referral link and makes a purchase, you’ll earn 20% of the service fee on their investment gold buy and sell transactions, or EGP 2 per gram on their gold bar purchases — for two years from the date they register.
2. Tier 2
   When someone registers through your friend’s referral link and makes a purchase, you’ll earn 5% of the service fee on their investment gold buy and sell transactions, or EGP 0.5 per gram on their gold bar purchases — for two years from the date they register.

How to Access and Use the Referral System

1. Find the Referral Section
   Open the sidebar menu and click “Refer a Friend”.
2. Share Your Link or QR Code
   Go to the “Send Invitation Now” tab. Copy your referral link to share directly with friends or on social media. Alternatively, download your personal QR code and share it the same way.
3. Track Your Referrals
   In the “Your Referral Details” tab, you can monitor the total number of referrals and rewards you’ve earned.

1. Navigate to the Products Section
   Navigate to the Products section from the menu bar.
2. Browse & Select
   Explore the available bars — anything sold out is marked — choose the one you’d like to buy, and click “Add to Cart”.
3. Select Quantity
   Enter the number of bars you want to purchase.
4. Continue Shopping or Checkout
   Add more products to your cart by browsing again, or click “Proceed to Checkout”.
5. Choose How to Check Out
   Checkout opens on this choice: log in, or continue as a guest. For now, bars are paid for from a Goldady wallet, which needs an activated account — so log in with an activated account, or create one, verify your identity and top up your wallet before you buy.
6. Choose Your Delivery Method
   Pickup: collect your bars from the Goldady office. Home Delivery: we ship them to you. Cast bars delivery may take up to 5 working days.
7. Enter Your Address
   If you chose home delivery, select your governorate and city and type your address. Pickup skips this step.
8. Verify Your Identity
   Guest checkout only: upload the front and back of your National ID so we can read your name and ID number off it.
9. Confirm Your Name and ID Number
   Guest checkout only: check what we read off the card and correct it if needed. Uploading a different card reopens this step.
10. Confirm Your Contact Info
    Guest checkout only: enter your email and mobile number, then click “Send OTP” and type in the code we text you.
11. Select Payment Method
    Choose how you’d like to pay, then click “Next”. Bars are paid for from your Goldady wallet, so top it up first if your balance is short.
12. Review & Place Your Order
    On the order overview page, double-check all details. You can go back to edit, or click “Place My Order”.