Skip to main content
Available on Google Play
Legal

Shipping Policy

Last updated
Clauses
6

Processing Time

  • Orders are processed within 1 business day after payment confirmation.

  • Orders placed during weekends or official holidays will be processed on the next business day.

Delivery Areas

  • We deliver to all addresses within Egypt, except for the following governorates: North Sinai, South Sinai, Matrouh, and New Valley (Wadi El Gedid).

  • Certain remote areas may require additional delivery time.

Shipping Time & Method

  • Standard shipping takes 3–5 business days.

  • Orders containing precious metals are delivered through a specialized security firm to ensure safe and secure handling.

Shipping Costs

  • Shipping costs vary depending on the delivery location and distance from our headquarters in Downtown Cairo.

  • Customers may choose to pick up their orders from our headquarters free of charge.

Order Tracking

  • Tracking information will be sent via email once your order has been placed.

  • You can track your order through your account dashboard or using the tracking link provided in the confirmation email.

  • If you do not receive tracking information within 3 business days, please contact our customer service team.

Contact Information

For all shipping-related inquiries, you can reach us via:

Note: Shipping policies and rates are subject to change without prior notice. Please review the latest policy at the time of your purchase.