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Shipping Policy

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  1. Processing Time

    • Orders are processed within 1 business day after payment confirmation.

    • Orders placed during weekends or official holidays will be processed on the next business day.

  2. Delivery Areas

    • We deliver to all addresses within Egypt, except for the following governorates: North Sinai, South Sinai, Matrouh, and New Valley (Wadi El Gedid).

    • Certain remote areas may require additional delivery time.

  3. Shipping Time & Method

    • Standard shipping takes 3–5 business days.

    • Orders containing precious metals are delivered through a specialized security firm to ensure safe and secure handling.

  4. Shipping Costs

    • Shipping costs vary depending on the delivery location and distance from our headquarters in Downtown Cairo.

    • Customers may choose to pick up their orders from our headquarters free of charge.

  5. Order Tracking

    • Tracking information will be sent via email once your order has been placed.

    • You can track your order through your account dashboard or using the tracking link provided in the confirmation email.

    • If you do not receive tracking information within 3 business days, please contact our customer service team.

  6. Contact Information

    For all shipping-related inquiries, you can reach us via:

Note: Shipping policies and rates are subject to change without prior notice. Please review the latest policy at the time of your purchase.